How long will it take to receive my order?

Typically, it takes 3-5 business days to receive your order. We're doing our best to deliver it promptly for you.

How to track my order?

You can track your order using your order number or tracking number provided in your shipping confirmation email. Click on Track navigation or Chat with us.

Can I contact you before placing an order?

✉️ Email: support@oliprik.com📞 Phone: (+45) 42 90 91 19 (Mon–Fri 12:00–14:00 CET)We’ll happily answer any questions about fit, fabric, or shipping before you purchase.

Do you ship internationally?

Yes, we do ship internationally. The shipping fee may vary depending on your location.

I never got my order, what to do?

Please make sure you tracked your order from our Tracking page. Or e-mail us:support@email.com

Do you have a physical store or showroom?

No, we only operate online through our webshop.

What is your return policy?

Please check our return/refund/exchange policy here.

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.

What products do you offer?

Our collections include:Christening gowns for babies aged 1–3, 3–6, 6–9, and 9–12 monthsFabrics: cotton, linen, silk, and mixed materialsAccessories: ribbons, bonnets, booties, hairbands, underskirts, tights, socks, hangers, and keepsake garment bagsMatching outfits for both traditional and modern naming ceremonies

What fabrics do you use, and what’s the difference?

Cotton – soft, breathable, and comfortable for babies.Linen – natural, durable, and ideal for heirloom gowns.Silk – elegant, glossy, and lightweight for a luxurious look.Your choice of fabric will influence the appearance, comfort, and maintenance of the garment.

How do I know if an item is in stock?

All our products in the webshop are on stock, so if you can order it, we have it.If a style or size is unavailable, please contact us — we can sometimes restock or recommend a similar alternative: support@oliprik.com

How do I choose the right size?

Our christening wear have Nordic sizes, so our dresses are typically a bit large. We recommend that you rather choose the smaller size if in doubt.Each product page includes a size guide and fabric details. If you’re unsure which size to select, simply contact our support team with your baby’s age and measurements — we’re happy to help you find the perfect fit: support@oliprik.com

How do I attach the ribbon bow to the dress?

Christening ribbon and bows are purchased separately and attached by sewing the bow to the christening gown with light stitches or by stapling the bow to the gown with a safety pin. Alternatively, you can tie the bow ribbon around the dress if you do not want to have the ribbon hanging loosely in front. The ribbon should be ironed on low heat to make it completely smooth before use.

Do your products come with a warranty?

Yes — all Oli Prik Copenhagen products comply with EU consumer protection and product safety laws.If you experience a manufacturing defect or material issue, please contact us so we can arrange a repair, replacement, or refund: support@oliprik.com

Can I request a custom gown or personalization?

No, we don’t currently offer customization of any of our products. Unfortunately, it is not within our business to recommend any 3rd party providers of name embroidery, etc.

How should I store and care for the gown?

Hang the gown on a hanger and store it in a dry, room-temperature space.Avoid direct sunlight to preserve color and fabric quality.We offer garment bags and hangers to help you store your gown safely for future generations.Always follow the care label — silk garments require delicate handling.